Employee Relations. Take Full Control.

From manual risk to automated processes – deploy in weeks, not months.

erNavigator – a secure, AI-powered case management platform that digitises and automates employee-relations processes end-to-end, fully tailored to your policies & SOPs, with Bowmans labour-law expertise-built in.

  • 60 % faster case resolution.
  • 80 % improved consistency & compliance.
  • Centralised data & live reporting across your group.

Navigating You Through Compliant SA Labour Relations Processes

Transform your labour relations with an innovative AI-driven cloud platform.

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Trusted by South Africa's largest employers.

erNavigator Proven at global scale

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Welcome to erNavigator and a new era in employee relations

  • Built for South African organisations with • High case volumes • Detailed processes • Distributed teams.
  • One platform. Two ways to work • Strict process guidance when required • Total flexibility for specialists.
  • Bowmans package Up-to-date SA labour-law content, one-click legally defensible documents, best-practice SOP library & anonymised peer benchmarking.
  • AI-Powered Assistance and Analytics AI-powered guidance and real-time analytics help your team make faster, fairer, and fully compliant decisions. Get recommended actions, case summaries, and live insights — all directly within your case file.

Most large South African employers still run employee relations like this

The reality of manual processes today
Your new reality with erNavigator

Cases scattered across email & WhatsApp.

One secure, searchable online case file per matter.

Inconsistent, slow handling & missed steps.

AI guides using your policies & SOPs.

Compliance gaps that surface at CCMA.

Deviations flagged instantly.

Hours wasted chasing evidence, communications & information.

All evidence & communications in one place - Bowmans knowledge base searchable in seconds.

No real-time visibility of trends or risks.

Real-time dashboards & AI analytics.

Expensive external fixes.

Your team runs cases confidently.

Constant stress & last-minute panic.

Calm, organised, fully in control.

erNavigator Packages

Clear, transparent pricing: annual licence fee based on employee headcount plus a once-off implementation fee covering integration, data migration, configuration, training and go-live — with unlimited users, unlimited cases, everything included, clear predictable pricing.

  • Features

  • erNavigator

  • erNavigator + Bowmans

  • Misconduct

  • Grievance

  • Medical Incapacity

  • Poor Performance

  • CCMA/Bargaining Councils/Litigation

  • Full HRIS Integration

  • Advanced Reporting & AI Analytics

  • Audit Trail

  • Dedicated Support

  • Bowmans Labour Law and Best-Practice SOP Library

  • Features

  • erNavigator

  • erNavigator + Bowmans

  • Misconduct

  • Grievance

  • Medical Incapacity

  • Poor Performance

  • CCMA/Bargaining Councils/Litigation

  • Full HRIS Integration

  • Advanced Reporting & AI Analytics

  • Audit Trail

  • Dedicated Support

  • Bowmans Package

  • erNavigator Packages

    Clear, transparent pricing

    • Annual licence fee based on employee headcount.
    • Once-off implementation fee covering integration, data migration, configuration, training, and go-live.
    • Unlimited users, unlimited cases.
    • Everything included — fully featured, with predictable, transparent costs.

    Your fastest route to control – in 3 simple steps

    See erNavigator in action with live examples and Bowmans best-practice content.

    We load a selection of your actual policies & SOPs. Limited users & structure. (100 % of the fee credited when you go live.)

    Complete HRIS integration, data migration, training and dedicated support Live group-wide in 12–16 weeks.

    Exclusive Bowmans Association

    The only platform with Bowmans labour-law content and guidance built right in (optional):

    • Up-to-date SA labour-law content.
    • One-click legally defensible documents.
    • Anonymised peer benchmarking.

    Trusted by South Africa's largest employers

    • Used and trusted by South Africa’s largest retail, mining, banking and manufacturing groups.
    • 17+ years digitising and automating employee-relations at large company scale globally.
    • Exclusive Bowmans association — Up-to-date SA labour-law content, one-click legally defensible documents, best-practice SOP library & anonymised peer benchmarking.
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    Years of Experience

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    Countries

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    Active Users

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    Cases Processed

    Simplified Case Management

    erNavigator simplifies case management with guided navigation through decisions, best practice processes, and tasks online.

    Effortless Compliance

    It ensures process adherence, maintains compliance with policies and legislation, and generates compliant documentation and forms.

    Comprehensive Business Intelligence

    The platform enables you to leverage real-time insights, proactive compliance monitoring, and AI-powered analytics. It transforms your data interactions, so you never miss a critical update in your labour relations.

    The Latest Labour Relations Updates

    With erNavigator, you can access the latest knowledge and information on South African labour relations anytime.

    An Empowered Team

    Build a digital labour relations environment that upskills and empowers system users, fostering continuous learning and development.

    Replace Inefficient Manual Processes

    erNavigator eliminates paper-based case files and after-the-fact spreadsheet reporting with digitised, automated, and collaborative labour relations processes.

    Designed to address
    the unique needs of the South African workplace

    What sets us apart is our combination of technology and local knowledge. We tailor our software to specific country employment law requirements, providing companies with immediate access to up-to-date and comprehensive labour and employee relations knowledge and information.

    With country-specific best practices and local legal requirements built-in, companies can confidently tackle any labour and employee relations challenge.

    Procedural Compliance, Substantive compliance

    Progressive discipline, Charge formulation

    Workplace investigations, Precautionary suspensions

    Formal & informal discipline, CCMA

    Poor performance, Ill health & disability

    Grievance process, Section 189

    Designed to address
    the unique needs of the South African workplace

    What sets us apart is our combination of technology and local knowledge. We tailor our software to specific country employment law requirements, providing companies with immediate access to up-to-date and comprehensive labour and employee relations knowledge and information.

    With country-specific best practices and local legal requirements built-in, companies can confidently tackle any labour and employee relations challenge.

    Procedural Compliance, Substantive compliance

    Progressive discipline, Charge formulation

    Workplace investigations, Precautionary suspensions

    Formal & informal discipline, CCMA

    Poor performance, Ill health & disability

    Grievance process, Section 189

    in accordance with company policies, SA labour law and best practice standards.

    erNavigator
    Digitises Automates Standardises
    processes

    Fundamentally transform your employee relations processes and improve employee satisfaction and engagement

    Trusted by companies in diverse industries and of all sizes to simply, quickly, and cost-effectively standardise, automate, and digitise company-wide employee relations processes in accordance with own company policies, South African labour law requirements and best practice standards.

    Designed to address
    the unique needs of the
    South African workplace

    What sets us apart is our combination of technology and local knowledge. We tailor our software to specific country employment law requirements, providing companies with immediate access to up-to-date and comprehensive labour and employee relations knowledge and information.

    With country-specific best practices and local legal requirements built-in, companies can confidently tackle any labour and employee relations challenge.

    Procedural Compliance, Substantive compliance

    Progressive discipline, Charge formulation

    Workplace investigations, Precautionary suspensions

    Formal & informal discipline, CCMA

    Poor performance, Ill health & disability

    Grievance process, Section 189

    Why erNavigator?

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    All the resources necessary to manage labour relations cases in one place. erNavigator is a unique combination of market-leading case management tools, best practice processes and up-to-date South African labour relations knowledge and information.

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    erNavigator is designed to meet the specific requirements of South African labour laws and practices, making it “fit for purpose” for companies operating in South Africa.

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    erNavigator knowledge sharing provides easy access to regularly updated labour relations specialist information that helps retain vital knowledge and expertise and spreads it quickly and efficiently throughout the organisation. 

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    erNavigator best practice processes can be implemented quickly and cost effectively company-wide, without the need for expensive and time-consuming process re-engineering, change management, and re-training requirements.

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    erNavigator automatically guides users online to make decisions, follow processes, complete required tasks, generate forms and documentation, and in real time identify non-compliant situations when they arise.

    Transformative labour relations

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    Boost procedural and substantive compliance. Ensure strict adherence to company policies, legislation, and best practices.

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    Eliminate variability and ensure uniform application of policies and procedures across your organisation.

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    Reduce case cycle times and optimise resource utilisation, saving valuable time and cutting costs.

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    Stay ahead with real-time actionable insights, identifying trends and compliance deviations for proactive, informed decisions.

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    Enjoy improved case file completeness, ensuring every detail is meticulously documented, accessible online, and fully compliant.

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    erNavigator is engineered for rapid deployment, transforming your labour relations operations within weeks, not months. Pre-configured with your policies and best practice processes, our platform is ready to go and easily customised to your specific needs, delivering a swift, positive return on investment.

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    erNavigator integrates with your existing HR ecosystem, enhancing team collaboration. Hosted on the Microsoft Azure cloud, our platform provides advanced security and privacy features that conform to global standards.

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    Unlock transformative value from your data with AI-powered reporting. Leverage threshold-based alerts or fully automated AI signals to detect changes and outliers in real-time. Transform how you interact with your data through AI-driven analytics — ask direct questions and receive instant answers. Stay informed and never miss a critical update in your labour relations.

    Transformative labour relations

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    Click on the Edit Content button to edit/add the content.
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    Reduce case cycle times and optimise resource utilisation, saving valuable time and cutting costs.

    Edit Content

    Stay ahead with real-time actionable insights, identifying trends and compliance deviations for proactive, informed decisions.

    Edit Content

    Enjoy improved case file completeness, ensuring every detail is meticulously documented, accessible online, and fully compliant.

    Edit Content
    Click on the Edit Content button to edit/add the content.
    Edit Content
    Click on the Edit Content button to edit/add the content.
    Edit Content

    Unlock transformative value from your data with AI-powered reporting. Leverage threshold-based alerts or fully automated AI signals to detect changes and outliers in real-time. Transform how you interact with your data through AI-driven analytics — ask direct questions and receive instant answers. Stay informed and never miss a critical update in your labour relations.

    erNavigator empowers your team

    From line managers to HR business partners to labour and employee relations specialists to HR executives.

    • Line managers can manage their labour and employee relations cases irrespective of their current level of knowledge and experience.
    • HR business partners can easily access cases and reports within their areas of responsibility.
    • Labour and employee relations specialists can proactively sort out non-compliant situations and effortlessly collaborate and advise on cases.
    • HR executives can focus on growing and developing employees, secure in the knowledge that labour and employee relations processes are sorted.

    One solution for all role players

    • Line Managers can now effectively manage labour relations cases, regardless of their knowledge and experience.
    • HR Business Partners and Specialists can easily access cases and reports, collaborate and proactively address non-compliant situations.
    • HR Executives can concentrate on employee development with the assurance that labour relations are handled expertly.
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    One solution for all role players

    • Line Managers can now effectively manage labour relations cases, regardless of their knowledge and experience.
    • HR Business Partners and Specialists can easily access cases and reports, collaborate and proactively address non-compliant situations.
    • HR Executives can concentrate on employee development with the assurance that labour relations are handled expertly.

    Fast track your key labour and employee relations strategic priorities with erNavigator

    Fast track digitisation

    Standardise, automate and digitise company-wide processes and tasks, in accordance with own company policies, legal requirements and best practice standards.

    Reduce risks

    Reduce non-compliance, reputational, process, data access, privacy and security risks.

    Empower team members

    Empower line managers and team members by building a sustainable and continuous learning and development environment.

    Implement real time reporting

    Centralise data and implement real-time reporting, analytics and early detection risk monitoring.

    Integrate processes

    Integrate processes within the greater HR ecosystem, with our robust read and write API’s.

    Specialist knowledge resources

    Access A Comprehensive Knowledge Base

    Our platform gives you access to an expansive, regularly updated South African labour relations knowledge base that delivers relevant information directly to users. The base includes legal summaries, current policies, actionable tips, essential forms, and guidance materials curated by Bowmans Attorneys

    Stay ahead of the Curve

    Join Bowmans Attorneys' employment law update webinars to stay informed about the latest case law and industry trends.

    Stay Informed

    Enjoy a complementary Bowmans Labour Law Insights subscription, delivering crucial legal updates directly to your desktop.

    Specialist Knowledge Resources

    Access A Comprehensive Knowledge Base

    Our platform gives you access to an expansive, regularly updated South African labour relations knowledge base that delivers relevant information directly to users. The base includes legal summaries, current policies, actionable tips, essential forms, and guidance materials curated by Bowmans Attorneys

    Stay ahead of the Curve

    Join Bowmans Attorneys' employment law update webinars to stay informed about the latest case law and industry trends.

    Stay Informed

    Enjoy a complementary Bowmans Labour Law Insights subscription, delivering crucial legal updates directly to your desktop.

    erNavigator empowers your team members

    From line managers to HR business partners to labour and employee relations specialists to HR executives.

    Line managers can manage their labour and employee relations cases irrespective of their current level of knowledge and experience.

    HR business partners can easily access cases and reports within their areas of responsibility.

    Labour and employee relations specialists can proactively sort out non-compliant situations and effortlessly collaborate and advise on cases.

    HR executives can focus on growing and developing employees, secure in the knowledge that labour and employee relations processes are sorted.

    Fast track your key labour and employee relations strategic priorities with erNavigator

    Fast track digitisation

    Standardise, automate and digitise company-wide processes and tasks, in accordance with own company policies, legal requirements and best practice standards.

    Reduce risks

    Reduce non-compliance, reputational, process, data access, privacy and security risks.

    Empower team members

    Empower line managers and team members by building a sustainable and continuous learning and development environment.

    Implement real time reporting

    Centralise data and implement real-time reporting, analytics and early detection risk monitoring.

    Integrate processes

    Integrate processes within the greater HR ecosystem, with our robust read and write API’s.

    Save time and money

    erNavigator transforms service delivery whilst optimizing resources.

    Freeing up time for strategic matters

    Specialist employee relations team members have over 40% more time to work on strategic matters by being able to reduce the time spent on cases.

    Reduced training costs

    Employee relations training costs for line managers is reduced by over 90%.

    Faster case resolution

    Time spent by line managers administering their cases is reduced by almost half.

    Improved compliance

    Unauthorised, non-compliant, and inconsistent instances are identified.

    Instant reporting

    Dedicated time spent preparing reports is reduced by 85%.

    Empowered line managers

    Costs and time related to searching for information and obtaining expensive outside advice are substantially reduced.

    Explore the erNavigator benefits

    With erNavigator you can

    Quickly, simply and cost-effectively digitize and automate company-wide labor and employee relations processes.

    Access best-practice processes.

    Report on all activity in real-time at the touch of a button.

    Empower end-users to make decisions, follow the correct processes, complete all required tasks and comply with all company policies and the law.

    Maintain control and compliance across the entire organization.

    Selecting erNavigator will

    Limit implementation time.

    Reduce the cost of ownership.

    Provide a guaranteed path to success.

    Result in a positive ROI.

    Promote visibility and transparency whilst safeguarding employee information.

    erNavigator will help you ensure

    Processes are consistent and compliant.

    Risks are minimised.

    Administrative costs are reduced.

    Employees are treated fairly and equitably.

    With erNavigator you get

    Quick and cost-effective access to an industry-leading, tried and tested employee relations process management solution.

    Real cost savings.

    A ‘future proof’ system that is constantly being updated to meet changing needs and circumstances.

    Improved user adoption and a user-friendly and intuitive interface.

    Scalability and flexibility.

    Simplified integration with existing HR systems and processes.

    Power of partnerships

    We work with partners such as the SA Board of People Practices (an independent entity that sets professional HR standards for South Africa), who have endorsed our South African best practice processes, and Bowmans, who have developed and maintained a comprehensive labour relations legal knowledge base for the erNavigator platform.

    Power of partnerships

    We work with partners such as the SA Board of People Practices (an independent entity that sets professional HR standards for South Africa), who have endorsed our South African best practice processes, and Bowmans, who have developed and maintained a comprehensive labour relations legal knowledge base for the erNavigator platform.

    Your new reality with erNavigator

    • Cases resolved up to 60 % faster.
    • 80–100 % consistency across regions and business units.
    • Risks flagged instantly instead of at the CCMA.
    • Bullet-proof audit trails that win cases and save millions
    • Live group-wide visibility for executives
    • Your specialists finally focusing on strategy, not admin
  • Features

  • erNavigator

  • erNavigator + Bowmans

  • Misconduct

  • Grievance

  • Medical Incapacity

  • Poor Performance

  • CCMA/Bargaining Councils/Litigation

  • Full HRIS Integration

  • Advanced Reporting & AI Analytics

  • Audit Trail

  • Dedicated Support

  • Bowmans Package

  • erNavigator Packages

    Clear, transparent pricing

    • Annual licence fee based on employee headcount.
    • Once-off implementation fee covering integration, data migration, configuration, training, and go-live.
    • Unlimited users, unlimited cases.
    • Everything included — fully featured, with predictable, transparent costs.

    Explore our solution

    Show Me erNavigator in Action – Book My Free Demo

    Explore our knowledge

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    Case Law Update

    Case Law Alert Case reference: NUMSA obo Maseko & 47 others v AMT Africa Recruitment (PTY) Ltd – 21 September 2022 Subject matter: When would

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